Q&A for COVID Response

Frequently asked questions about Rainbow Creek's response to a positive COVID case.

COVID Questions & Answers
WHAT IS THE APPROACH RAINBOW CREEK IS TAKING THROUGHOUT THIS COVID SITUATION?
All of us are living this new COVID reality.  Some of us have had family members who have tested positive; many more have had to deal with the sudden news that their child has to be home in quarantine because of close contact with a positive case.  All of us are living with the new protocols and the anxiety that comes with a global pandemic.  Overall, we are called to respond to this challenging situation with strong character and grace - not grief. We choose to lead with compassion for all who are affected.  At the same time, we take the health and safety of our staff, students, and families VERY seriously, remaining vigilant with all of our protocols. Together, we will come through this season.

WHAT DO I DO IF I FIND OUT MY CHILD HAS TESTED POSITIVE FOR COVID?
We ask that you notify Mrs. Rife immediately by email - drife@rockyview.ab.ca.  This will allow us to take the necessary steps to protect our community in a timely fashion.  Your child's identity will not be shared except with critical RVS staff who are directly part of the COVID response process.

WHAT DOES IT MEAN TO BE CONSIDERED A CLOSE CONTACT?
As cases of COVID increase in our province, there is a chance that your child will become a 'close contact' with someone who has tested positive for COVID, either in the school community or not related to school (examples: a sports team, daycare, or family member).  Here is what the new AHS protocol says: If your child has been in close contact with a case of COVID-19 in the last 14 days (face-to-face contact within 2 metres for 15 minutes or longer, or direct physical contact such as hugging), your child is required to quarantine for 14 days from the last day of exposure. This means they are legally required to stay home and not be in contact with any person, which includes not visiting the park or going for walks. The 14 days are the period of time that it could take the COVID-19 virus to emerge. For any specific questions about what this means for your child or family, please call Health Link by dialing 811. 

WHAT SHOULD I DO IF I AM NOTIFIED THAT MY CHILD HAS BEEN A CLOSE CONTACT OUTSIDE OF SCHOOL?
Please contact the school to let us know that your child will be missing school because of being a close COVID contact, and follow the isolation instructions.  Your child must stay in your home and, of course, not come to school.

IS IT REALLY THAT IMPORTANT TO KEEP MY CHILD INSIDE OUR HOME FOR THE ENTIRE ISOLATION PERIOD?
Yes.  It is critical to the health of our community that we strictly follow isolation requirements.  For more information on isolation requirements, CLICK HERE.

WHY DOES IT TAKE SO LONG FROM THE TIME MY CHILD WAS EXPOSED AT SCHOOL TO THE TIME WE ARE NOTIFIED?
It may seem like a long time between the time your child was exposed to the time you are notified, with several days lapsing before you hear.  Understanding the process may help explain that gap.

1. A person comes down with symptoms that are COVID-related and books a test. (This can take one or two days to get a test).

2. Once the person books the test, they wait for results. (Results may take several days to be reported).

3. The person/family then reports the positive case to the school.

4. The school immediately notifies RVS administration and together verifies the information, identifying the time of exposure (48 hours prior to symptoms emerging), and determining all close contacts in the school community.

5. The school notifies all those who have been in close contact and instructs them on isolation requirements.  (Steps 4 and 5 usually take between 3 and 4 hours to complete).

6. AHS will follow up with close contacts in the days following by email.

This is a change from the previous process in which schools were required to wait for AHS to contact our superintendent before we could act and we believe that it will benefit our entire community.

WHAT CAN I DO TO HELP PROTECT THE HEALTH OF OUR SCHOOL COMMUNITY?
We all have a responsibility to care for one another by following public health guidelines carefully. This includes wearing masks, hand sanitizing, physical distancing, and limiting social interactions. Gathering with people outside of our cohort bubbles (such as birthday parties, play dates, sleepovers) brings increased risk to our school community. In addition, staying home when you are sick helps to further protect our Chestermere community. If we all hunker down, the virus will not have as much opportunity to spread and further disrupt the lives of our families.

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